Until keyboarding, I had no idea of what a mail merge is or how to use one. A mail merge is something that can be used to create a batch of documents that are personalized for each person who is receiving it. The first step in a mail merge is to navigate to the mailings tab. From here, you will click the edit recipient list button. You can either create a new list or use an existing database. After you do this, you have to choose what type of document that is needed. One you choose, insert the address and greeting blocks. Finally, click the finish mail merge button and edit the individual documents. The visual steps can be found below:
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